Website Privacy Statement

NineCourts (PTY) LTD (“NineCourts”, “we”, “our”, or “us”) respects the privacy of every visitor to our website. This Privacy Statement sets out how we collect, use, store, and protect your personal information in accordance with applicable laws, including the Protection of Personal Information Act (POPIA), and in line with the requirements of platforms such as Google, Meta Platforms (including Facebook and Instagram), and YouTube.

By using our website, you agree to the practices described in this statement.

1. Information We Collect

NineCourts may collect and process the following types of personal information:

1.1 Information You Provide Directly

• Full name and surname
• Contact details (email address, telephone number)
• Company or organisation details
• Project requirements or enquiry details submitted via forms, email, or messaging platforms

1.2 Information Collected Automatically

• IP address and browser type
• Device information
• Pages visited and time spent on the site
• Referring website or search engine

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, user experience, and performance tracking. These may include cookies from third-party platforms such as Google and Meta.

2. How We Use Your Information

NineCourts uses collected information for the following purposes:

• To respond to enquiries and provide quotations
• To communicate regarding projects, services, or updates
• To improve website performance and user experience
• To conduct marketing and advertising campaigns
• To comply with legal and regulatory obligations

We only use personal information where there is a lawful basis to do so.

3. Sharing of Information

NineCourts does not sell personal information. However, information may be shared with:

• Trusted service providers assisting with website hosting, analytics, or marketing
• Advertising platforms such as Google and Meta for campaign optimisation
• Legal or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

4. Third-Party Platforms and Tracking

Our website may integrate with or use services provided by:

• Google (including Google Analytics and advertising services)
• Meta Platforms (including Facebook Pixel and Instagram integrations)
• YouTube (embedded video content)

These platforms may collect information about your interaction with our website. Their data practices are governed by their respective privacy policies.

5. Data Security

NineCourts takes a practical, proven approach to safeguarding information:

• Secure hosting environments
• Controlled access to sensitive data
• Reasonable technical and organisational measures to prevent loss, misuse, or unauthorised access

While no system is entirely foolproof, we take all reasonable steps to protect your information.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal, accounting, or reporting requirements

Once information is no longer required, it is securely deleted or anonymised.

7. Your Rights

In terms of POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to the processing of your information
• Withdraw consent where processing is based on consent

Requests can be made using the contact details provided below.

8. Cookies Policy

Our website uses cookies to:

• Ensure proper website functionality
• Analyse traffic and usage patterns
• Support marketing and advertising efforts

You may disable cookies through your browser settings. Please note that doing so may affect certain website functions.

9. Links to Other Websites

Our website may contain links to third-party websites. NineCourts is not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

NineCourts does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

11. Updates to This Statement

NineCourts reserves the right to update this Privacy Statement from time to time. Updates will be published on this page and take effect immediately upon posting.

12. Contact Details

For any privacy-related queries or requests: